| We've
been on your side of the table
Our management team has specific experience of the
non-conforming (sub prime/near prime) and
automotive financial markets having worked for a
sub prime automotive finance company on average for
7 years.
We
have highly focused and experienced collection
staff
We have some of the most experienced collectors
in the industry having successfully collected
outstanding receivables from sub prime and near
prime consumers on average for 6+ years. Each
collector knows the clients they work for which
sets them up to succeed and they are monitored
using a successful performance management
programme. We also recognise the importance of
rewarding employees for outstanding
performance.
We
are innovative - We outsource
We outsource specialist collection activities
to produce the best return for our clients. When it
comes to specialist collection activities such as
door step collections, full trace, asset
repossession & disposal and overseas debtor
tracing & collection, we use specialist
agencies to ensure that our clients get the maximum
return.
We
are innovative - We debtor score
As all debts and debtors are not the same we profile and score them for best results. Using CR Software bespoke collections software system and working with our developers to score and profile debts for:
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Debtor
Payment History
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Payment
Values and Frequency
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Geo-demographics
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Lifestyle
Habits
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Univariate
and Multivariate analysis
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This allows us to deliver fully tailored and
targeted campaigns and strategies that result in
the best return for our clients. It also enables us
to help clients at the front end allowing them to
decide which customers they should and should not
underwrite and at what rates.
We
provide dedicated client contacts
Every member of our team works for our clients.
However each client will be provided with a
dedicated contact which makes dealing with us
easy.
We
provide client specific management reports
Our collection system has an extensive report menu which can produce any report a client desires. We ask clients what information they would like to see, in what format and how often. Online client access is currently being developed.
We
have an open door policy
We are proud of our success and the staff,
systems and strategies behind this success and as
such we provide an open door policy for clients and
potential clients to come and see our operation and
how we work.
We
are focused on your return
We are highly confident in our ability to
collect on your behalf and as such we operate on a
'no collection no fee' basis. Our aim is to exceed
your expected net return always delivering quality
service. We also realise the reputation of our
clients is paramount and we aim to protect this
whilst recovering a debt.
We
have multiple payment methods
The following customer payment methods are
available:
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Paperless
Direct Debit - Tele-mandating
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Standing
Order
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Debit & Credit Card |
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Payment
Card
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Payment
Book
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Cheque
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Online
banking
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